CONDITIONS DE VENTE

Payment methods :

Bank cards (visa, mastercard ..), as well as by PayPal

Returns and exchanges:

You have 14 working days after receipt of your order (date indicated on your follow-up) to change your mind and return your order. In this case, send us an email to let us know as soon as possible your decision.

Return conditions:

Items must be returned in their original condition and packaging. Any incomplete, worn, damaged or stained item will not be accepted. We reserve the right to refuse the returned item in case of non-compliance with the return conditions

Return times:

Any late return, presenting an item sent in poor condition, will be refused. Orders with charges to be paid upon receipt of the package will be systematically refused.

Refund period:

After receipt and validation of returned items, reimbursement will be made within approximately 7 working days.

 

What to do in case of PROBLEM WITH MY ARTICLE

We pay the greatest attention to the quality of our products. If, however, despite the many quality checks carried out, a defect is to be reported, we invite you to report this problem to the address ligneaurore@yahoo.fr , by attaching photos of your item, always within 14 days.

We will not make any refund or exchange after this time.

Shipping

We ship all over the world!

All of our packages are sent with a registered voucher against signature.

For France, 48 hours delay.

International delivery times is around 1 week.

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